Privacy Policy

1. Information We Collect

We collect information in two ways: information you give us directly, and information that is collected automatically when you visit our site.

Information you provide directly

When you fill out a contact or estimate request form on our website, we collect your name, phone number, email address, and any details about your project that you choose to share. When you call or email us directly, we collect the information you provide in that communication.

Information collected automatically

Our website may use standard analytics tools that collect non-personal technical data, including your browser type, operating system, the pages you visit, how long you spend on each page, and the general geographic region you are in (based on your IP address). This data is aggregated and does not identify you personally.

2. Cookies

Our website may use cookies - small text files stored on your device - to help the site function and to understand how visitors use it. Cookies we or our third-party tools may set include:

• Functional cookies - required for the site to load and operate correctly.
• Analytics cookies - used by tools such as Google Analytics to help us understand traffic patterns. These cookies do not collect personally identifying information.

You can disable cookies in your browser settings at any time. Doing so may affect certain features of the site but will not prevent you from contacting us.

3. How We Use Your Information

We use the information you provide to:

• Respond to your estimate or service request
• Schedule on-site visits or consultations
• Send you a written estimate or project information
• Follow up on an open estimate or active project
• Improve how we communicate with customers

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not send marketing emails or newsletters unless you have asked us to.

4. Third-Party Services

Our website uses third-party tools that may collect data on our behalf or independently under their own privacy policies. These include:

• Google Analytics - for aggregate traffic reporting. See Google's privacy policy at google.com/policies/privacy.
• Tally.so - the platform we use to power our contact and estimate request forms. Information you submit through our form is processed by Tally. See their privacy policy at tally.so/privacy.
• Google Maps - embedded on our contact page to display our office location. Google may collect data from the embedded map under their own terms.

We are not responsible for the privacy practices of these third parties. We encourage you to review their policies if you have concerns.

5. Data Retention

We retain information you send us for as long as is reasonably necessary to respond to your request and manage our business records. If you would like us to delete your information from our records, contact us at the email address below and we will honor that request within a reasonable time frame.

6. Your Rights

Depending on where you live, you may have certain rights over your personal information, including:

• The right to know what information we hold about you
• The right to request a copy of that information
• The right to request that we correct inaccurate information
• The right to request that we delete your information

To exercise any of these rights, contact us using the information in the section below. We will respond within 30 days.

7. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after a change constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, reach us at: